HVMS Training & Certification

HVMS Certification Program Overview

The HVMS Certification Program has been developed to provide a structured training curriculum to assist people in learning HVMS, and being able to properly use it to insure the software’s potential is being maximized. HVMS Certification is for users, practice management consultants and resellers.

The HVMS Certification Program is completely online, available via any web browser 24/7. This allows students and users to complete their training and certification around their own busy schedules. The online program consists of video tutorials, links to online learning resource documents, and exams that are required to be completed in order to obtain certification status.

HVMS Invoicing Certification

This HVMS Invoicing Certification is intended for practice personnel involved in billing and invoicing. This Certification program is also the minimum recommendation for all HVMS users. Training includes HVMS invoicing fundamentals and advanced features, as well as how invoices interface with Worklisting to utilize the rapid billing features.

Recommended Participants: persons who only be utilizing the invoicing features within HVMS (invoicing staff).

Estimated Completion Time: 6 Hours

Introduction to HVMS
Invoicing Course
Invoicing Final Exam

HVMS Office Certification

This HVMS Certification provides a good overview of the key sections of HVMS that a basic front office staff member will utilize. Office Procedures is recommended training for front end staff that book appointments, take payments from customers, create invoices, and need to utilize all the features within a customer and patient account. This Certification also includes all courses within the Invoicing Course.

Recommended Participants: persons who work in a front office capacity or need to utilize the customer-patient account features to interact with clients and other staff members and manage the HVMS Calendars (front office staff)

Estimated Completion Time: 10 Hours

Introduction to HVMS
Invoicing Course
Operations Course
Office Procedures Final Exam

HVMS Inventory Certification

Inventory management is one of the most powerful aspects of HVMS. This Certification training focuses strictly on this important area. Inventory training covers inventory setup, suppliers, purchase orders, sales plans, inventory reports, inventory transfers, inventory counting and how inventory interacts with Invoicing. This Certification also includes all courses within the Invoicing Certification. There are 4 courses and a final exam required for completion of HVMS Inventory Certification.

Recommended Participants: inventory managers and clerks.

Estimated Completion Time: 12 Hours

Introduction to HVMS
Invoicing Course
Inventory I Course
Inventory II Course
Inventory Final Exam

HVMS Facility Whiteboard Certification

This HVMS Certification program provides specific training required to utilize the HVMS Facility and Whiteboard features which are used to manage the medical records and invoicing for hospitalized patients. This Certification covers in-depth how to manage patients within the facility, create their treatment plans and view/complete scheduled treatments while invoicing and recording medical information at the same time. This Certification also includes all courses within the Invoicing Certification. There are 3 courses and a final exam for completion of HVMS Facility Whiteboard Certification.

Recommended Participants: persons utilized HVMS Facility to schedule, monitor and complete treatments for hospitalized patients (vets and technicians).

Estimated Completion Time: 8 Hours

Introduction to HVMS
Invoicing Course
Facility Course
Facility Whiteboard Final Exam

HVMS Accounts Receivable Certification

This HVMS Certification program is intended for practice personnel in the Accounts Receivable department. Specific areas covered include ledgers, statement runs, month-end run procedures and Accounts Receivable reporting. This Certification also includes all courses within the Invoicing and Operations Certifications. There are 4 courses and a final exam required for completion of HVMS Accounts Receivable Certification.

Recommended Participants: persons who handle A/R or require a more advanced understanding of the basic accounting procedures not provided in the Office Procedures Certification (A/R office staff, accountants).

Estimated Completion Time: 12 Hours

Introduction to HVMS
Invoicing Course
Operations Course
Accounting I Course
Accounts Receivable Final Exam

HVMS Tablet Certification

HVMS is available in a special Tablet version, allowing the software to be used while mobile, out in the field and disconnected from your central network. This Certification level provides special training for HVMS users utilizing the Tablet version, including an overview of the Tablet features, how to replicate (synchronize with Main HVMS), and the differences between the regular HVMS version. This Certification also includes all courses within the Invoicing, Office Procedure and Worksheet Certifications. There are 5 courses and a final exam required for completion of HVMS Tablet Certification.

Recommended Participants: persons utilizing HVMS Tablet version remotely to invoice, create worksheets, book appointments and navigate efficiently through client and patient records (vets and technicians).

Estimated Completion Time: 11 Hours

Introduction to HVMS
Invoicing Course
Operations Course
Worksheet I Course
HVMS Tablet Course
Tablet Final Exam

HVMS Accounting Certification

This HVMS Certification program provides powerful training in HVMS accounting features intended for the Practice Account(s). Specific areas covered include creating and correcting Ledger transactions, advanced statement run options, HVMS Calculated Commission, Compensation, and Accounting reports. This Certification also includes all courses within the Accounts Receivable Certification as well as a course on HVMS Reports. There are 6 courses and a final exam required for completion of the HVMS Accounting Certification.

Recommended Participants: practice Accountants or staff member who require a more advanced understanding of the accounting and reporting procedures not provided in the Accounts Receivable Certification level (practice accountants)

Estimated Completion Time: 20 Hours

Introduction to HVMS
Invoicing Course
Operations Course
HVMS Reports Course
Accounting I Course
Accounting II Course
Accounting Final Exam

HVMS Worksheet Certification

This HVMS Certification provides specific training required to utilize the Worksheet feature within HVMS. This Certification includes an overview of Worksheet properties and how to use the available features within a Worksheet to accurately record patient information. This Certification also includes all courses within the Invoicing Certification to provide a better understanding of how Worksheets interact with invoicing in HVMS. There are 3 courses and a final exam required for HVMS Worksheet Certification.

Recommended Participants: persons utilizing the HVMS Worksheets to record patient medical and produce invoices (any staff completing patient medical information, including vets, technicians and front office staff).

Estimated Completion Time: 8 Hours

Introduction to HVMS
Invoicing Course
Worksheet I Course
Worksheet Final Exam

HVMS System Administrator Certification

This HVMS Certification program is intended for personnel who will be responsible for the management of your HVMS database. Each practice utilizing HVMS should have a System Administrator who is responsible for managing important system settings and employee user permissions. This key person controls what data each HVMS user can view and functions they can perform with HVMS. Specific areas covered include user record management, security settings management, reference tables management, Help Desk operation and installing HVMS. This Certification includes the core courses that are required to understand all basic functions of HVMS as well as an advanced System Administrator course. There are 8 courses and a final exam required for completion of the HVMS System Administrator Certification.

Recommended Participants: practice personnel who will be responsible for your HVMS database management (IT personnel/Practice Administrators)

Estimated Completion Time: 22 Hours

Introduction to HVMS
Invoicing Course
Operations Course
Worksheet I Course
Inventory I Course
Accounting I Course
HVMS Tablet Course
Administration Course
Administrator Final Exam

HVMS Practice Management Certification

This HVMS Certification program is intended for Practice Managers, or senior managers and partners looking to run reports on production, profitability, compensation and other key business metrics. Substantial training is provided here in the key areas of HVMS, including Invoicing, Accounting, Operations, Inventory and HVMS Management – providing a solid understanding of how HVMS is utilized when generating report results. This Certification includes all courses within the Accounts Receivable Certification as well as a course on Inventory and HVMS Reports. There are 6 courses and a final exam required for completion of the HVMS Practice Manager Certification.

Recommended Participants: practice personnel or staff member who manage the business aspect of your practice (Business Managers and Partners)

Estimated Completion Time: 20 Hours

Introduction to HVMS
Invoicing Course
Operations Course
Inventory I Course
Accounting I Course
HVMS Reports Course
Practice Management Final Exam

HVMS Certified Professional

The highest and most complete level of HVMS Certification offered. This HVMS Certification program is intended for Practice personnel who want to learn about all aspects of the HVMS software. All areas within HVMS are covered in this Certification as it includes all available courses combined into one Certification. Areas covered include HVMS Operations, Accounting, Inventory, Worksheets, Facility/Whiteboard, Tablet, Reporting, and System Administration. There are 12 courses and a final exam required for completion of the HVMS Certified Professional Certification.

Recommended Participants: practice personnel who want to understand all aspects and available features within HVMS

Estimated Completion Time: 45 Hours

Introduction to HVMS
Invoicing Course
Operations Course
Inventory I Course
Inventory II Course
Accounting I Course
Accounting II Course
Facility Course
Worksheet I Course
HVMS Reports Course
HVMS Tablet Course
Administration Course
Certified Professional Final Exam

Business Infusions delivers a full suite of Veterinary Practice Management Software designed to streamline your practice, increase efficiencies, and make your practice more profitable.

Contact Us

Business Infusions
Suite 317
612 – 500 Country Hills Boulevard NE
Calgary, AB
Canada
T3K 5K3
Telephone: 1-877-207-3335
Fax: 800-517-7560
Email: info@businessinfusions.com
Please view our Support links for technical support contact hours and details.