General Support Hours:
Monday to Friday: 9:00am – 6:00pm CST
*excluding US Holidays. If a general support request is submitted outside of the general support hours, it will be addressed during general support hours.
Signature support requests can be submitted at any time through a support ticket.
Signature Emergency Support Policy 1-877-207-3335 Ext. 2
Signature after-hours Emergency Support is available by phone outside of our general support hours for situations where your Signature software is not accessible from your server or any of your workstations. NOTE: General support requests submitted during emergency support hours will be addressed during general support hours as listed above.
U.S. Observed Holidays (general support closed):
Good Friday: Friday March 30, 2018
Memorial Day: Monday May 28, 2018
Independence Day: Wednesday July 4, 2018
Labor Day: Monday Sept. 3, 2018
Veteran’s Day: Monday November 12th, 2018
Thanksgiving: Thursday November 22, 2018
Thanksgiving: Friday November 23, 2018
Christmas Day: Tuesday December 25, 2018
Boxing Day: Wednesday December 26, 2018
New Year’s Day: Tuesday January 1, 2019