Signature Training & Certification

Signature Certification Program

The Signature Certification Program has been developed to provide a structured training curriculum to assist people in learning Signature, and being able to properly use it to insure the software’s potential is being maximized. Signature Certification is for users, practice management consultants and resellers.

The Signature Certification Program is completely online, available via any web browser 24/7. This allows students and users to complete their training and certification around their own busy schedules.

The online program consists of video tutorials, links to online learning resource documents, and exams that are required to be completed in order to obtain certification status.

Signature Invoicing Certification

This Signature Invoicing Certification is intended for practice personnel involved in billing and invoicing. This Certification program is also the minimum recommendation for all Signature users. Training includes Signature invoicing fundamentals and advanced features, as well as how invoices interface with Worklisting to utilize the rapid billing features.

Recommended Participants: persons who only be utilizing the invoicing features within Signature (invoicing staff).

Estimated Completion Time: 6 Hours

Introduction to Signature
Invoicing Course
Invoicing Final Exam

Signature Office Certification

This Signature Certification provides a good overview of the key sections of Signature that a basic front office staff member will utilize. Office Procedures is recommended training for front end staff that book appointments, take payments from customers, create invoices, and need to utilize all the features within a customer and patient account. This Certification also includes all courses within the Invoicing Course.

Recommended Participants: persons who work in a front office capacity or need to utilize the customer-patient account features to interact with clients and other staff members and manage the Signature Calendars (front office staff)

Estimated Completion Time: 10 Hours

Introduction to Signature
Invoicing Course
Operations Course
Office Procedures Final Exam

Signature Inventory Certification

Inventory management is one of the most powerful aspects of Signature . This Certification training focuses strictly on this important area. Inventory training covers inventory setup, suppliers, purchase orders, sales plans, inventory reports, inventory transfers, inventory counting and how inventory interacts with Invoicing. This Certification also includes all courses within the Invoicing Certification. There are 4 courses and a final exam required for completion of Signature Inventory Certification.

Recommended Participants: inventory managers and clerks.

Estimated Completion Time: 12 Hours

Introduction to Signature
Invoicing Course
Inventory I Course
Inventory II Course
Inventory Final Exam

Signature Facility Whiteboard Certification

This Signature Certification program provides specific training required to utilize the Signature Facility and Whiteboard features which are used to manage the medical records and invoicing for hospitalized patients. This Certification covers in-depth how to manage patients within the facility, create their treatment plans and view/complete scheduled treatments while invoicing and recording medical information at the same time. This Certification also includes all courses within the Invoicing Certification. There are 3 courses and a final exam for completion of Signature Facility Whiteboard Certification.

Recommended Participants: persons utilized Signature Facility to schedule, monitor and complete treatments for hospitalized patients (vets and technicians).

Estimated Completion Time: 8 Hours

Introduction to Signature
Invoicing Course
Facility Course
Facility Whiteboard Final Exam

Signature Accounts Receivable Certification

This Signature Certification program is intended for practice personnel in the Accounts Receivable department. Specific areas covered include ledgers, statement runs, month-end run procedures and Accounts Receivable reporting. This Certification also includes all courses within the Invoicing and Operations Certifications. There are 4 courses and a final exam required for completion of Signature Accounts Receivable Certification.

Recommended Participants: persons who handle A/R or require a more advanced understanding of the basic accounting procedures not provided in the Office Procedures Certification (A/R office staff, accountants).

Estimated Completion Time: 12 Hours

Introduction to Signature
Invoicing Course
Operations Course
Accounting I Course
Accounts Receivable Final Exam

Signature Tablet Certification

Signature is available in a special Tablet version, allowing the software to be used while mobile, out in the field and disconnected from your central network. This Certification level provides special training for Signature users utilizing the Tablet version, including an overview of the Tablet features, how to replicate (synchronize with Main Signature ), and the differences between the regular Signature version. This Certification also includes all courses within the Invoicing, Office Procedure and Worksheet Certifications. There are 5 courses and a final exam required for completion of Signature Tablet Certification.

Recommended Participants: persons utilizing Signature Tablet version remotely to invoice, create worksheets, book appointments and navigate efficiently through client and patient records (vets and technicians).

Estimated Completion Time: 11 Hours

Introduction to Signature
Invoicing Course
Operations Course
Worksheet I Course
Signature Tablet Course
Tablet Final Exam

Signature Accounting Certification

This Signature Certification program provides powerful training in Signature accounting features intended for the Practice Account(s). Specific areas covered include creating and correcting Ledger transactions, advanced statement run options, Signature Calculated Commission, Compensation, and Accounting reports. This Certification also includes all courses within the Accounts Receivable Certification as well as a course on Signature Reports. There are 6 courses and a final exam required for completion of the Signature Accounting Certification.

Recommended Participants: practice Accountants or staff member who require a more advanced understanding of the accounting and reporting procedures not provided in the Accounts Receivable Certification level (practice accountants)

Estimated Completion Time: 20 Hours

Introduction to Signature
Invoicing Course
Operations Course
Signature Reports Course
Accounting I Course
Accounting II Course
Accounting Final Exam

Signature Worksheet Certification

This Signature Certification provides specific training required to utilize the Worksheet feature within Signature . This Certification includes an overview of Worksheet properties and how to use the available features within a Worksheet to accurately record patient information. This Certification also includes all courses within the Invoicing Certification to provide a better understanding of how Worksheets interact with invoicing in Signature . There are 3 courses and a final exam required for Signature Worksheet Certification.

Recommended Participants: persons utilizing the Signature Worksheets to record patient medical and produce invoices (any staff completing patient medical information, including vets, technicians and front office staff).

Estimated Completion Time: 8 Hours

Introduction to Signature
Invoicing Course
Worksheet I Course
Worksheet Final Exam

Signature System Administrator Certification

This Signature Certification program is intended for personnel who will be responsible for the management of your Signature database. Each practice utilizing Signature should have a System Administrator who is responsible for managing important system settings and employee user permissions. This key person controls what data each Signature user can view and functions they can perform with Signature . Specific areas covered include user record management, security settings management, reference tables management, Help Desk operation and installing Signature . This Certification includes the core courses that are required to understand all basic functions of Signature as well as an advanced System Administrator course. There are 8 courses and a final exam required for completion of the Signature System Administrator Certification.

Recommended Participants: practice personnel who will be responsible for your Signature database management (IT personnel/Practice Administrators)

Estimated Completion Time: 22 Hours

Introduction to Signature
Invoicing Course
Operations Course
Worksheet I Course
Inventory I Course
Accounting I Course
Signature Tablet Course
Administration Course
Administrator Final Exam

Signature Practice Management Certification

This Signature Certification program is intended for Practice Managers, or senior managers and partners looking to run reports on production, profitability, compensation and other key business metrics. Substantial training is provided here in the key areas of Signature , including Invoicing, Accounting, Operations, Inventory and Signature Management – providing a solid understanding of how Signature is utilized when generating report results. This Certification includes all courses within the Accounts Receivable Certification as well as a course on Inventory and HVMS Reports. There are 6 courses and a final exam required for completion of the Signature Practice Manager Certification.

Recommended Participants: practice personnel or staff member who manage the business aspect of your practice (Business Managers and Partners)

Estimated Completion Time: 20 Hours

Introduction to Signature
Invoicing Course
Operations Course
Inventory I Course
Accounting I Course
Signature Reports Course
Practice Management Final Exam

Signature Certified Professional

The highest and most complete level of Signature Certification offered. This Signature Certification program is intended for Practice personnel who want to learn about all aspects of the Signature software. All areas within Signature are covered in this Certification as it includes all available courses combined into one Certification. Areas covered include Signature Operations, Accounting, Inventory, Worksheets, Facility/Whiteboard, Tablet, Reporting, and System Administration. There are 12 courses and a final exam required for completion of the Signature Certified Professional Certification.

Recommended Participants: practice personnel who want to understand all aspects and available features within Signature

Estimated Completion Time: 45 Hours

Introduction to Signature
Invoicing Course
Operations Course
Inventory I Course
Inventory II Course
Accounting I Course
Accounting II Course
Facility Course
Worksheet I Course
Signature Reports Course
Signature Tablet Course
Administration Course
Certified Professional Final Exam

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